Service Outage
Power companies receive thousands of calls whenever a power outage occurs. The volume of calls prevents emergency calls from getting through. A Computer Telephony system answers these calls automatically, identifies the calling exchange as being in the affected area (using ANI), and plays a recorded message.

Emergency Notification
In the event of an emergency such as a flood or accident at a power plant, a Computer Telephony system places calls to many' numbers simultaneously and delivers a recorded message, including evacuation procedures.