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Restaurant Dispatching System |
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Koco is a complete stand-alone restaurant communications console that is used in conjunction with the Kranium PBX and a Microsoft SQL database. Multiple PC stations can operate on a single database with real-time data synchronization. This solution is idealy suited for fast food dispatch, parts delivery, taxicab companies - or any company that requires prompt delivery.
Koco allows the dispatcher to take orders and assign drivers on screen. This intelligent solution automatically contacts the drivers, notifies the kitchen, and provides management a real-time view of thier business.
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Koco Features
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Microsoft MapPoint integration
Integrated menus for ordering
Fax or email remote store messaging
IVR fax confirmation
Text message notification to drivers cell phone
Driver delivery confirmation by IVR
Caller ID or Customer ID induced database search before answering
Multi-folder search in SQL, Access, or Outlook Contact Folders
ACD with multi-line hold for heavy call volume handling
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