Configure & Tools

The “Configure & Tools” program is designed for you to configure your hardware and the entire PBX system. For the TelePCX setting, you will use this function frequently.

"Configure & Tools" Menu Items & Settings:

Voice

  • System Message Recording
    • Before recording a new system message, you should use this function to register a message number and a message file on the PBX system.
  • Voice Editor
    • After recording, you can use this function to customize and trim off the recorded voice content, for example, a silent section.
  • Get Tone
    • This is for you to detect the trunk line’s signal for monitoring Call Progress. Normally, the default setting is applicable and it is not necessary to reset this setting again.
  • Get Cadence
    • Similar to Get Tone, the Get Cadence is for you to detect the trunk line’s signal for monitoring Call Progress. Normally, the default setting is applicable and it is not necessary to reset this setting again.

PBX

  • Extension
    • This is for you to create extension numbers, mailbox numbers, and extension related parameters.
  • Trunk
    • This is for you to activate/deactivate each trunk line installed in the PBX system and setup trunk related parameters.
  • System
    • This is for you to configure the system-wide parameters of your PBX system.
  • Advance
    • This is for you to setup Auto Call Distribution(ACD) and its relevant parameters.

UMS

  • This menu item is provided for the one who has TeleUMS installed for the PBX system. Otherwise, this item will be in gray scale. Please refer to the manual of TeleUMS for details.

APG

  • This menu item is provided for the software named Application Generator. If you need the IVR/FOD function, you can use TeleAPG to generate customized applications. Please refer to the manual of TeleAPG for details.

H/W Setup

  • All of the hardware settings will be done while you install the software. The PBX system detects all boards you have installed and configures the hardware settings automatically. It is rarely necessary to change the hardware settings. Please leave all the settings as the system default unless there is any memory or I/O conflict.